GDPR Compliance Policy

Effective Date: March 28th, 2025

1. Introduction

ThreadMeld is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, process, and store your data.

2. Data Controller

The data controller responsible for your personal data is:

ThreadMeld

Email: contact@threadmeld.com

Address: Praça dos Poveiros 16, 2 Direito, Porto - Portugal, 4000-393

3. What Data We Collect

We may collect the following personal data:

• Identification Data: Name, email, phone number, company name.

• Transaction Data: Payment details (processed securely through third parties).

• Website Usage Data: IP address, browser type, cookies, and interactions with our Website.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contractual Necessity: To fulfill our agreements with clients.

• Legitimate Interest: For internal business operations, marketing, and improving services.

• Consent: When you subscribe to newsletters or provide voluntary information.

5. Data Storage & Security

We store data securely using encryption and access control measures. Data is retained for as long as necessary to fulfill contractual and legal obligations.

6. Your Rights Under GDPR

As an EU resident, you have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Object to data processing.

• Withdraw consent at any time.

• Request data portability.

To exercise your rights, email contact@threadmeld.com

7. Data Sharing

We do not sell or share personal data with third parties except:

• Service Providers: Payment processors, shipping providers, and IT security services.

• Legal Authorities: If required by law.

8. Cookies & Tracking

We use cookies to enhance your experience. You can manage cookie preferences in your browser settings.

9. Data Breach Response

In the event of a data breach, affected users will be notified within 72 hours as per GDPR requirements.

10. Contact & Complaints

If you have any concerns, contact us at contact@threadmeld.com. You also have the right to file a complaint with Portugal’s National Data Protection Commission (CNPD).